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Return Policy

If you are dissatisfied for any reason you may return any unused merchandise to Assistivestuff.com within 30 days of purchase for a full refund you must obtain an RMA # from our office. Products kept for over 30 days without a return request are considered final. Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. (Some) products have a restocking fee of 15% and will require the purchaser to ship the items to Assitivestuff.com at the customers’ expense. Assistivestuff.com will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call 812 358-7300 or email us at customerservice@assistivestuff.com to process a return.

Cancellation policy

Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund
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